FAQ

YES. Getting the certificate of Insurance directly from the contractor’s insurance agent will provide you with the assurance that the coverage is current.

Not all the time but we do ask that you be available at least once a week so we can provide you with our weekly update of progress and answer any questions you have.
We normally arrive on the job before you need to leave for work and special arrangements can always be made to pick up a key ahead of time if needed. We have never had a problem when it comes to the trustworthiness of our painters. Your home will be respected the same as it would be if you were there. However we also realize that many people are uncomfortable with leaving workmen in their house unattended. We understand this hesitancy by some and are not offended by that.
Most people we work for are not home while work is going on. While you are at work or running errands, our crew will be busy painting.

Each project is different. We give you approximate start and finish dates in our proposal so you can plan. Once we start your project, we stay on it each day until we are finished unless there are circumstances beyond our control like weather that don’t permit us to work.

Generally, one to three weeks after a signed contract and color selections. We cannot put you on the schedule until we have both. However, we have multiple professional painting crews and will always try to accommodate your timeline.

The process can take as little as 4-5 days from the time we connect with you. However, the actual timing will depend on the condition of your paint surfaces, the type of work required, our schedule and weather conditions if the project involves exterior work.

During our consultation with you, we can evaluate your situation and let you know how long we think it will take to complete your painting project.

Generally an exterior painting job will need to be redone every 5-10 years. It is best not to put off your exterior painting until the house is badly peeling. When it gets to that condition, it will end up costing you more in preparation time and possibly dry rot repair work.
If however the property is in a bad condition when you get to it, do yourself a favor – go the extra length and ensure that thorough surface preparation is done. The idea is to create a sound surface for the new coats to adhere to. This requires more time but is necessary for the paint job to last.

Yes, we offer commercial services all year long. We can paint exteriors and interiors of buildings including new construction, multi-family units, apartment complexes, condos, and more.

Our painting crews protect all your furniture, fixtures, and floor coverings when they prepare the area, however we ask that you clear the room of small items and breakables. We can also move the bigger items for you when we arrive upon request.
When we come in to paint your home we are expecting to handle everything ourselves. We move all of the furniture into the middle of the room. All furniture and belongings are carefully covered and all floors are protected with the proper drop cloths during painting. The only items we ask the customer to move are the small knick- knacks, pictures and light window treatments and curtain type items. Upon completion of the painting we will place all furniture back in the location that it was removed from.
On interiors, after you have removed your delicate items, all areas or remaining items, will be covered with clean drop cloths or plastic sheeting. On exteriors, shrubs and surrounding areas will be protected so that no evidence of paint splatter or paint peelings remains.

Yes, all of our work comes with a guarantee. (Please see our Guarantee Page)

For exterior paint, we expect a good quality paint job to last 15 years

For interior paint, it depends on you––it may not need repainting at all for many, many years since the interior is not exposed to the elements. So the real question is, “Are you getting tired of looking at your walls?” If so, then it’s time to consider an interior painting project.

On a regular basis you should walk around the exterior of your home looking for dryrot, water penetration, cracks, and chalking. About once a year it is a good idea to pressure wash your home to remove the accumulation of surface dirt.

Interior paint typically gets dirty in many situations: hand prints around switches and knobs; splashes in kitchens and bathrooms; marks on hallways and corridors; “soot” accumulating above electric lamps and other heat sources. Removing dirt before it accumulates not only improves appearance, it reduces chances of it getting permanently embedded in the paint film.

Check for dirt periodically and assume it will be present in and near cooking areas (airborne cooking oil) and at all places at hand height. Always initially clean the surface with a mild detergent using a sponge or a soft cloth. Resort to harsher cleaners only when necessary, recognizing that alkaline cleaners can dull the sheen or gloss of oil based paint. Abrasive cleaner will burnish nearly any paint and will dull the gloss of satin, semigloss and gloss products. Washed surfaces should be rinsed thoroughly because residual cleaner can interfere with adhesion of paint applied later.

Sheen refers to the light reflectivity of the painted or varnished surface. There are varying degrees of sheen, from no sheen to high gloss. Though some paint manufacturers may refer to their paint sheens by different names, generaly, from lowest to highest, paint sheens correspond to these reflective degrees:
– Flat finish
– Eggshell finish
– Satin finish
– Semi gloss finish
– High gloss finish

We keep a close eye on the weather and weather forecasts. If it start raining while we are in the middle of a painting job, we simply stop and return after it drys up.

Don’t rely on price you will only be doing a disservice to yourself. Ask for onsite visit, don’t accept quotes over phone, the painters cannot give an accurate estimate over the phone.

In most cases, we provide you with a printed proposal at the end of the on-site estimate.

The level of thoroughness, attention to detail, and quality desired, usually determines the cost of a job. For example, it costs more to properly prepare a surface for painting than to give it the “quick once over. We would be happy to review, in detail, our calculations for your project so you can make a fair comparison with other bids.

There are many things to consider including: type and size of the painted area; type of windows and other trim work; number and intensity of paint colors; amount of protection needed for plants and furniture; quality of paint used; and the extent of needed paint surface preparation. All of those things will need to be considered in order to provide you with an accurate cost estimate.

We will ask for a deposit to secure your place on the schedule. Before you give any contractor a large deposit – even 10%, make sure you do a thorough background check of their company and ask to see suppliers to make sure they are in good standing with local businesses.